Sample Business Impact Analysis
To: All Department
Managers
From: Business Recovery
Coordinator/<Senior Manager>
RE: Business
Recovery Plan
Attached is a questionnaire that
you should fill out at your earliest possible convenience (Please return by
**/**/**).
The purpose of this questionnaire
is to aid us in developing a workable Business Recovery Plan. As you proceed,
please keep in mind that the chances of a disaster happening here are HIGHLY
REMOTE. If we were to ever find our organization in a crisis mode, the results
of this questionnaire would be very helpful.
Please answer the questions to
the best of your ability. You should fill out one form for each function your
department performs. A function is a macro level process.
If you have any problems/comments
about any part of this questionnaire do not hesitate to contact me at ***-****
ext. ***.
Critical Function Questionnaire - Definitions
FUNCTION: A function is a
macro level process which may consist of a number of steps. At this time, we are
not concerned with the steps involved in completing the function. An example of
a function is Accounts Receivable. An example of a step for this function is
"print invoice".
LOSS OF REVENUES: All
organizations need a constant source of revenue to survive. Functions within
the organization that provide the revenue stream must continue in the event of a
disaster. Accuracy is vital to the establishment of these figures; you should
be prepared to justify your answers.
ADDITIONAL COSTS: In addition
to lost revenue, we must also look at which functions within the organization
will result in increased costs if not performed may result in fines, lost
leases, lost discount, cancelled contracts, etc.
HUMAN LIFE IN JEOPARDY: These
are functions that if not performed following a disaster, would put a person's
life at risk.
POTENTIAL TO CAUSE ILL-WILL: These are functions that if not performed following a disaster will
create some form of dissatisfaction between our organization and its employees,
vendors, etc.
IMPACT ON OPERATING
INEFFICIENCIES: These are functions
which directly affect the day to day business of our organization and may
have an impact on other important functions.
IMPACT ON CUSTOMER SERVICE:
A temporary business shutdown due to a disaster might be tolerated by our
customers. However, an extended business shutdown will force our customers to
find another vendor and we may never regain their business. The departments
that provide essential customer service should be included in the plan.
LEGAL REQUIREMENTS NOT MET: A
function, not performed, will cause legal ramifications. Such as law suites and
court.
IMPACT ON ENVIRONMENT:
A function, not performed, will cause harmful effects on the environment. For
example, daily cleaning of medical waste bins. If left undone, would create a
potentially hazardous impact on a Doctor’s office.
Critical Function Questionnaire
Department: _______________________________ Location:
___________________________
Manager: ____________ __ _________________ Office Phone: (___)
______-______ ext____
Street: _________________________/_____________________ Floor:
_________
City: _______________________ State/Prov:_______________
Zip: _______________
Name of Function: _____________________________________________________
Describe
Function:_________________________________________________________________________
Comments:
_________________________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________
*. How frequently is this function performed?
____annually ____quarterly ____monthly ____weekly
____daily ____hourly
____other -
explain:____________________________________________________________________
1.
What is the expected revenue loss to the organization if this function
were not performed following a disaster
for a day? $
for a week? $
for a month? $
2.
Estimate what additional costs (fines, lost leases, cancelled contracts,
lost discounts, etc.) the organization would incur if this function were not
performed following a disaster
for a day? $
for a week? $
for a month? $
RANK THE IMPORTANCE OF THE FOLLOWING STATEMENTS
ON A SCALE OF 0 TO 9.
(9 BEING THE HIGHEST)
3.
Human life would be put in jeopardy if this function were not performed
following a disaster
for a day. RANK____
for a week. RANK____
for a month. RANK____
4.
The organization will experience ill-will if this function were not
performed following a disaster
for a day. RANK____
for a week. RANK____
for a month. RANK____
5.
It would impact the operating efficiency within the organization, if this
function were not performed following a disaster
for a day. RANK____
for a week. RANK____
for a month. RANK____
6.
Customer service would be impacted if this function were not performed
following a disaster
for a day. RANK____
for a week. RANK____
for a month. RANK____
7.
Legal requirements would not be met if this function were not performed
following a disaster
for a day. RANK____
for a week. RANK____
for a month. RANK____
8.
The Environment would be impacted if this function were not performed
following a disaster
for a day. RANK____
for a week. RANK____
for a month. RANK____
Note:
Questions 9 - 12 are supplemental and can be defined by you. You can change
these questions by choosing Site Customization of BIA, then Change
Form Labels or Questions.
9.
Rank this function's importance to your department on a scale of 0 to 9
for a day. RANK____
for a week. RANK____
for a month. RANK____
10.
Rank this function's importance to your department on a scale of 0 to 9
for a day. RANK____
for a week. RANK____
for a month. RANK____
11.
Rank this function's importance to your department on a scale of 0 to 9
for a day. RANK____
for a week. RANK____
for a month. RANK____
12.
Rank this function's importance to your department on a scale of 0 to 9
for a day. RANK____
for a week. RANK____
for a month. RANK____
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