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Sample Business Impact Analysis

 

To:             All Department Managers

From:         Business Recovery Coordinator/<Senior Manager>

RE:            Business Recovery Plan

 

Attached is a questionnaire that you should fill out at your earliest possible convenience (Please return by **/**/**).

The purpose of this questionnaire is to aid us in developing a workable Business Recovery Plan. As you proceed, please keep in mind that the chances of a disaster happening here are HIGHLY REMOTE. If we were to ever find our organization in a crisis mode, the results of this questionnaire would be very helpful.

Please answer the questions to the best of your ability. You should fill out one form for each function your department performs. A function is a macro level process.

If you have any problems/comments about any part of this questionnaire do not hesitate to contact me at ***-**** ext. ***.

Critical Function Questionnaire - Definitions

FUNCTION: A function is a macro level process which may consist of a number of steps. At this time, we are not concerned with the steps involved in completing the function.  An example of a function is Accounts Receivable.  An example of a step for this function is "print invoice".

LOSS OF REVENUES: All organizations need a constant source of revenue to survive.  Functions within the organization that provide the revenue stream must continue in the event of a disaster.  Accuracy is vital to the establishment of these figures; you should be prepared to justify your answers.

ADDITIONAL COSTS: In addition to lost revenue, we must also look  at which functions within the organization will result in  increased costs if not performed may result in fines, lost  leases, lost discount, cancelled contracts, etc.

HUMAN LIFE IN JEOPARDY: These are functions that if not performed following a disaster, would put a person's life at risk.

POTENTIAL TO CAUSE ILL-WILL: These are functions that if not performed following a disaster will create some form of dissatisfaction between our organization and its employees, vendors, etc.

IMPACT ON OPERATING INEFFICIENCIES: These are functions which directly affect the day to day business of our organization and may have an impact on other important functions. 

IMPACT ON CUSTOMER SERVICE: A temporary business shutdown due to a disaster might be tolerated by our customers.  However, an extended business shutdown will force our customers to find another vendor and we may never regain their business.  The departments that provide essential customer service should be included in the plan.

LEGAL REQUIREMENTS NOT MET:  A function, not performed, will cause legal ramifications.  Such as law suites and court.

IMPACT ON ENVIRONMENT:  A function, not performed, will cause harmful effects on the environment.  For example, daily cleaning of medical waste bins.  If left undone, would create a potentially hazardous impact on a Doctor’s office.

Critical Function Questionnaire

Department: _______________________________       Location: ___________________________

Manager: ____________ __ _________________ Office Phone: (___) ______-______ ext____

Street: _________________________/_____________________          Floor: _________

City: _______________________       State/Prov:_______________        Zip: _______________

Name of Function: _____________________________________________________

Describe Function:_________________________________________________________________________

Comments: _________________________________________________________________________________

___________________________________________________________________________________________

___________________________________________________________________________________________

*. How frequently is this function performed?

      ____annually   ____quarterly  ____monthly   ____weekly     ____daily        ____hourly

      ____other - explain:____________________________________________________________________

 

1.      What is the expected revenue loss to the organization if this function were not performed following a disaster

for a day?    $

for a week?   $

for a month?  $

2.      Estimate what additional costs (fines, lost leases, cancelled contracts,  lost discounts, etc.) the organization would incur if this function were not performed following a disaster

for a day?   $

for a week?  $

for a month? $

RANK THE IMPORTANCE OF THE FOLLOWING STATEMENTS ON A SCALE OF 0 TO 9.

(9 BEING THE HIGHEST)

3.      Human life would be put in jeopardy if this function were not performed following a disaster

for a day.         RANK____

for a week.      RANK____

for a month.    RANK____

4.      The organization will experience ill-will if this function were not performed following a disaster

for a day.         RANK____

for a week.      RANK____

for a month.    RANK____

5.      It would impact the operating efficiency within the organization, if this function were not performed following a disaster

for a day.         RANK____

for a week.      RANK____

for a month.    RANK____

6.      Customer service would be impacted if this function were not performed following a disaster

for a day.         RANK____

for a week.      RANK____

for a month.    RANK____ 

7.      Legal requirements would not be met if this function were not performed following a disaster

for a day.         RANK____

for a week.      RANK____

for a month.    RANK____

8.      The Environment would be impacted if this function were not performed following a disaster

for a day.         RANK____

for a week.      RANK____

for a month.    RANK____ 

Note: Questions 9 - 12 are supplemental and can be defined by you.  You can change these questions by choosing Site Customization of BIA, then Change Form Labels or Questions

9.      Rank this function's importance to your department on a scale of 0 to 9

for a day.         RANK____

for a week.      RANK____

for a month.    RANK____

10.  Rank this function's importance to your department on a scale of 0 to 9

for a day.         RANK____

for a week.      RANK____

for a month.    RANK____

11.  Rank this function's importance to your department on a scale of 0 to 9

for a day.         RANK____

for a week.      RANK____

for a month.    RANK____

12.  Rank this function's importance to your department on a scale of 0 to 9

for a day.         RANK____

for a week.      RANK____

for a month.    RANK____

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Last modified: 07/09/2010 14:08